Instructions on Revocation
Right of revocation (also known as “Right to cancel”)
You are entitled to revoke, i.e. to cancel, the contract within one month without giving any reasons. The term of one month begins on the day of receipt of the goods by you or by a third party named by you who is not the carrier.
To exercise your right of revocation you must inform:
Janouschkowetz GmbH
Am Haarbach 5 a, 45964 Gladbeck / Deutschland
Telefon: ++49/ (0) 2043 / 4015733
post@tierschaedel-online.de
by making a clear declaration (e.g. by means of a letter sent by post, a fax or an email) about your decision to revoke this contract.
You can use the sample revocation form attached here although this is not obligatory. In order to adhere to this notice period it is enough to send notification that you are exercising your right of revocation before the period of revocation has expired.
Consequences of revocation/cancellation
If you revoke this contract we are obliged to refund all payments set ou tin the contract which we have received from you including the delivery costs (with the exception of additional costs which result from you selecting a type of delivery other than the cheapest standard delivery one offered by us) without delay and at the latest within 14 days of the day on which the notification of your revocation of this contract was received by us.
For this refund we shall use the same method of payment as you used to conduct the original transaction unless you expressly agree something else with us; no fees will by charged to you for making this payment. We can refuse to make the refund until we have received the goods back from you or until you have provided evidence that you have sent back the goods, whichever is the earlier date.
You are obliged to return the goods to us without delay or at the latest within one month from the day on which you inform us of your revocation of the contract. Sending the goods back before fourteen days have passed is enough to ensure adherence to the period of notice. You bear the immediate costs of returning the goods. You shall only be obliged to pay for any loss in value of the goods if this loss in value is due to any unnecessary handling of the goods to test their condition, characteristics and functionality.
End of the revocation instructions
This document is a translation. In case of any dispute only the German original is valid.
Revocation form
Dear Customer,
if you would like to revoke the contract please complete this form and return it to us at:
Janouschkowetz GmbH
Am Haarbach 5 a
45964 Gladbeck / Germany
- I/we (*) hereby revoke the contract entered into by me/us * for the purchase of the following goods (*)/ providing the following services (*).
- ordered on ( *) received on ( *)
- Name of the consumer(s)
- Address of consumer)
- Signature of the consumer (only when notifying in writing)
- Date
___________
(*) Please delete any inapplicable points.
Instructions on Revocation